How to handle a plumbing emergency before the pros arrive

A burst pipe or blocked drain can cause serious damage in minutes. Here's exactly what to do.

Step 1: Turn off the water main

The single most important thing you can do. Every home has a main shut-off valve — usually near the water meter at the front of your property.

Step 2: Contain the water

Grab towels, buckets, anything absorbent. The goal isn't to fix the leak — it's to protect your flooring and furniture.

Step 3: Document the damage

Take photos before you clean up. Your insurance company will want to see the extent of the damage.

Step 4: Call a licensed professional

DIY plumbing fixes often make things worse. A licensed professional can diagnose the root cause and fix it properly.